Niseko Accommodation Published: August 31, 2017
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Description

Job Description

Key Responsibilities:

  •  Provide exceptional customer service skills
  •  Handle guest complaints professionally and with discretion and tact
  •  Ensure guests have a positive dining experience and are satisfied with the food and service
  •  Take orders accurately and input into outlet software program and deliver orders to the guests
  •  Work within a busy team environment
  •  Liaise with the kitchen of any special requests or delayed meals
  •  Clear and reset tables as well as maintain the cleanliness of the service areas
  •  Clean and maintain the coffee machine and other work equipment
  •  Maintain standards of hygiene for food handling and presentation
  •  Perform other duties as assigned by Management

Job type               Seasonal Contract

Location               Niseko, Japan

Skill set:

  •  Minimum of 1 year experience in a customer service or hospitality role
  •  Excellent communication and interpersonal skills
  •  Enthusiastic with a bright and pleasant personality to foster team spirit
  •  Work under pressure and within a fast paced environment
  •  Strong commitment to providing oustanding and professional customer service
  •  Flexible to work various shifts including public holidays and weekends
  •  Strong level of attention to detail
  •  Barista or other espresso knowledge preferred but not required
  •  Responsible Service of Alcohol Certificate (RSA) is highly recommended

Job Benefits :    

  • One free staff meal before or whilst working a full shift
  • Uniforms (must bring your own black pants and black shoes)
  • Recognition for your talents and contribution
  • The opportunity to make a difference to every customer
  • Working in a friendly team environment
  • Staff accommodation to various budgets and locations
  • Access to shared lift passes.
  • Discounts to some resort services and winter activities

Employment Period        Late November, 2017 to mid / late March, 2018

Work experience            2-3years

Salary range                   Dependent upon experience

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